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Your driver may call you on the phone number you provided at booking. Keep your phone reachable in the lead-up to pickup so the handover goes smoothly.</p>\n\n<p>Still need help? Find our contact options below.</p>","articleSection":{"heading":"Driver Information","subheading":"Learn how drivers are assigned, their skills, and how to contact them before your ride.","articles":[{"text":"When will a driver be assigned to my SIXT ride?","href":"/ride/help-center/articles/driver-assignment/","articleId":"291","content":"<p>Your SIXT ride driver is assigned within the days following your booking. For last-minute bookings, our support team works to find a suitable driver as quickly as possible.</p>\n\n<p><strong>Requesting a driver you've ridden with before</strong></p>\n<p>Save a driver you've enjoyed using the \"Favorite Driver\" feature in your SIXT account. When you book in the same area again, we'll do our best to assign that driver to your ride.</p>\n<ol>\n  <li>Open the SIXT App and go to \"Manage bookings\"</li>\n  <li>Select the ride with your preferred driver</li>\n  <li>Add the driver as a favorite</li>\n</ol>\n\n<p><strong>Premium class drivers</strong></p>\n<p>Premium class drivers are professionally dressed in black suits and deliver a high standard of service.</p>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"How do I find out who my driver is and how do we reach each other?","href":"/ride/help-center/articles/driver-contact-details/","articleId":"292","content":"<p>Your driver's name and vehicle details are sent to you by email and SMS 30 minutes before your scheduled pickup — you can also check them any time in the SIXT App or on the website.</p>\n\n<p><strong>Where to find your driver details</strong></p>\n<ul>\n  <li>Email and SMS — sent automatically 30 minutes before pickup</li>\n  <li>SIXT App — sign in and open your booking</li>\n  <li>Website — sign in and open \"Manage bookings\"</li>\n</ul>\n\n<p><strong>Can your driver contact you?</strong></p>\n<p>Yes. Your driver may call you on the phone number you provided at booking. Keep your phone reachable in the lead-up to pickup so the handover goes smoothly.</p>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"What language does my SIXT ride driver speak?","href":"/ride/help-center/articles/driver-language/","articleId":"293","content":"<p>All SIXT ride drivers speak the local language — and if you need a guaranteed English-speaking driver, book a BUSINESS or FIRST class ride.</p>\n\n<p><strong>Driver language by class</strong></p>\n<ul>\n  <li><strong>Standard classes</strong> — drivers speak the local language</li>\n  <li><strong>BUSINESS and FIRST classes</strong> — fluent English is guaranteed</li>\n</ul>\n\n<p><strong>How to book a BUSINESS or FIRST class ride</strong></p>\n<ol>\n  <li>Open the SIXT App or visit sixt.com</li>\n  <li>Enter your pickup location and destination</li>\n  <li>Select BUSINESS or FIRST from the available vehicle classes</li>\n  <li>Complete your booking</li>\n</ol>\n\n<p>Still need help? Find our contact options below.</p>"}]},"currentArticleIndex":1,"categoryName":"Before the ride","sectionName":"Driver Information"}}