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","href":"/ride/help-center/sections/pickup/"},{"id":"ride_helpcenter_section_519","text":"In-Ride Options","href":"/ride/help-center/sections/rules-during-ride/"}]},{"id":"477","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_477","text":"After the ride","href":"/ride/help-center/categories/after-ride/"},"sections":[{"id":"ride_helpcenter_section_520","text":"Invoicing","href":"/ride/help-center/sections/invoicing/"},{"id":"ride_helpcenter_section_521","text":"Credit Card Charge","href":"/ride/help-center/sections/credit-card-charge/"},{"id":"ride_helpcenter_section_522","text":"Lost Things","href":"/ride/help-center/sections/lost-things/"},{"id":"ride_helpcenter_section_523","text":"Rating","href":"/ride/help-center/sections/rating/"}]},{"id":"478","selectedIndex":1,"heading":{"id":"ride_helpcenter_category_478","text":"Loyalty Programs & Partner Benefits","href":"/ride/help-center/categories/loyalty-programs/"},"sections":[{"id":"ride_helpcenter_section_524","text":"Frequent Traveler Program","href":"/ride/help-center/sections/frequent-traveler-program/"},{"id":"ride_helpcenter_section_525","text":"American Express Credit","href":"/ride/help-center/sections/amex-benefit/"}]}],"selectedIndex":4},"articleTitle":"How does the American Express Platinum benefit for SIXT ride work?","content":"<p>American Express Platinum cardholders receive annual ride credits that apply automatically to SIXT ride bookings for airport transfers and limousine services worldwide.</p>\n\n<p><strong>What the credit covers</strong></p>\n<ul>\n  <li>Pre-booked SIXT ride airport transfers</li>\n  <li>Pre-booked SIXT ride limousine services</li>\n  <li>Bookings made through the SIXT App or website</li>\n</ul>\n\n<p><strong>How to activate your credit</strong></p>\n<p>Activation is handled by American Express. Contact American Express customer support directly to enroll in the benefit before booking.</p>\n\n<p><strong>How to redeem your credit</strong></p>\n<ol>\n  <li>Open the SIXT App or visit the SIXT website</li>\n  <li>Book a qualifying SIXT ride transfer or limousine service</li>\n  <li>Your available credit is applied automatically to the fare at checkout — each ride uses a portion of the total annual credit depending on the booking amount</li>\n</ol>\n\n<p><strong>What the credit doesn't cover</strong></p>\n<ul>\n  <li>Taxi services</li>\n  <li>Third-party ride-hailing services</li>\n  <li>Combining the credit with other promotions or vouchers is not possible</li>\n</ul>\n\n<p>Still need help? Find our contact options below.</p>","articleSection":{"heading":"American Express Credit","subheading":"Find out how to redeem and use your American Express credit.","articles":[{"text":"How does the American Express Platinum benefit for SIXT ride work?","href":"/ride/help-center/articles/amex-benefit-general/","articleId":"313","content":"<p>American Express Platinum cardholders receive annual ride credits that apply automatically to SIXT ride bookings — covering airport transfers and limousine services worldwide.</p>\n\n<p><strong>What the credit covers</strong></p>\n<ul>\n  <li>Pre-booked SIXT ride airport transfers</li>\n  <li>SIXT ride limousine services worldwide</li>\n</ul>\n\n<p><strong>How to activate your credit</strong></p>\n<p>Activation is handled by American Express. Contact American Express customer support directly to enroll in the benefit before booking.</p>\n\n<p><strong>How to redeem your credit</strong></p>\n<ol>\n  <li>Open the SIXT App or visit the SIXT website</li>\n  <li>Book a qualifying SIXT ride transfer or limousine service</li>\n  <li>Your available credit is applied automatically to the fare at checkout — each ride uses a portion of the total annual credit, depending on the booking amount</li>\n</ol>\n\n<p><strong>What the credit doesn't cover</strong></p>\n<ul>\n  <li>Taxi services</li>\n  <li>Third-party ride-hailing services</li>\n  <li>Combining the credit with other promotions or vouchers is not possible</li>\n</ul>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"Can I use my AmEx ride credit to book a taxi?","href":"/ride/help-center/articles/amex-benefit-taxi/","articleId":"314","content":"<p>Your AmEx ride credit can only be used for advance bookings of professional transfer and chauffeur services through SIXT ride — it does not apply to taxis or ride-hailing partners.</p>\n\n<p><strong>What the credit covers</strong></p>\n<ul>\n  <li>Professional transfer services booked in advance</li>\n  <li>Chauffeur services booked in advance</li>\n</ul>\n\n<p><strong>What the credit does not cover</strong></p>\n<ul>\n  <li>Taxi bookings</li>\n  <li>Ride-hailing partner services</li>\n</ul>\n\n<p><strong>Next step</strong></p>\n<p>To use your AmEx ride credit, book a transfer or chauffeur service in advance through SIXT ride.</p>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"How can I confirm my American Express benefit is activated in SIXT?","href":"/ride/help-center/articles/amex-benefit-display/","articleId":"315","content":"<p>Once you enroll in the American Express benefit, SIXT sends you a confirmation email right away — and the discount appears automatically in the SIXT App when you search for a ride.</p>\n\n<p><strong>Two ways to confirm your benefit is active</strong></p>\n<ul>\n  <li><strong>Confirmation email</strong> — check your inbox for an email from SIXT sent immediately after enrollment</li>\n  <li><strong>SIXT App</strong> — open the ride tab, enter your ride details, and the benefit discount will display automatically alongside the available ride categories</li>\n</ul>\n\n<p><strong>Next step</strong></p>\n<p>Open the SIXT App, tap the ride tab, and enter your trip details to see your American Express discount applied in real time.</p>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"How does the American Express Platinum benefit for SIXT ride work?","href":"/ride/help-center/articles/amex-benefit-allgemein/","articleId":"405","content":"<p>American Express Platinum cardholders receive annual ride credits that apply automatically to SIXT ride bookings for airport transfers and limousine services worldwide.</p>\n\n<p><strong>What the credit covers</strong></p>\n<ul>\n  <li>Pre-booked SIXT ride airport transfers</li>\n  <li>Pre-booked SIXT ride limousine services</li>\n  <li>Bookings made through the SIXT App or website</li>\n</ul>\n\n<p><strong>How to activate your credit</strong></p>\n<p>Activation is handled by American Express. Contact American Express customer support directly to enroll in the benefit before booking.</p>\n\n<p><strong>How to redeem your credit</strong></p>\n<ol>\n  <li>Open the SIXT App or visit the SIXT website</li>\n  <li>Book a qualifying SIXT ride transfer or limousine service</li>\n  <li>Your available credit is applied automatically to the fare at checkout — each ride uses a portion of the total annual credit depending on the booking amount</li>\n</ol>\n\n<p><strong>What the credit doesn't cover</strong></p>\n<ul>\n  <li>Taxi services</li>\n  <li>Third-party ride-hailing services</li>\n  <li>Combining the credit with other promotions or vouchers is not possible</li>\n</ul>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"Can I use my AmEx ride credit to book taxi rides?","href":"/ride/help-center/articles/amex-benefit-taxi/","articleId":"406","content":"<p>Your AmEx ride credit can only be used for pre-booked professional transfer and chauffeur services through SIXT ride — it does not apply to taxi bookings or ride-hailing services.</p>\n\n<p><strong>What the credit covers</strong></p>\n<ul>\n  <li>Professional transfer services (booked in advance)</li>\n  <li>Chauffeur services (booked in advance)</li>\n</ul>\n\n<p><strong>What the credit does not cover</strong></p>\n<ul>\n  <li>Taxi bookings</li>\n  <li>Ride-hailing partner services</li>\n</ul>\n\n<p><strong>Next step</strong></p>\n<p>To use your AmEx ride credit, book a transfer or chauffeur service in advance through SIXT ride.</p>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"How can I confirm my American Express Benefit is activated with SIXT?","href":"/ride/help-center/articles/amex-benefit-anzeige/","articleId":"407","content":"<p>Once you enroll in the American Express Benefit, SIXT sends you a confirmation email right away — that's your proof it's active.</p>\n\n<p><strong>Two ways to confirm your enrollment</strong></p>\n<ul>\n  <li>Check your inbox for a confirmation email from SIXT</li>\n  <li>Open the SIXT App, go to the SIXT ride tab, enter your ride details, and the benefit discount will appear automatically alongside the available ride categories</li>\n</ul>\n\n<p><strong>Next step</strong></p>\n<p>Open the SIXT App, enter your ride details, and confirm the discount is showing before you book.</p>\n\n<p>Still need help? Find our contact options below.</p>"},{"text":"Can I combine my American Express ride credits with other promotions?","href":"/ride/help-center/articles/amex-benefit-promotions/","articleId":"10350","content":"<p>American Express ride credits cannot be combined with other promotions, discounts, or special rates.</p>\n<p><strong>How your credits work</strong></p>\n<p>Your American Express ride credit is a standalone benefit that reduces the cost of premium chauffeur services through SIXT ride. Because it's already applied as a preferential rate, it cannot be stacked with any other offer or discount.</p>\n<p><strong>Next step</strong></p>\n<p>Book your next SIXT ride and apply your American Express credit at checkout.</p>\n<p>Still need help? Find our contact options below.</p>"},{"text":"What happens to my American Express credits if I cancel a ride?","href":"/ride/help-center/articles/amex-benefit-cancellations/","articleId":"10351","content":"<p>What happens to your American Express credits depends on whether cancellation fees apply to your booking.</p>\n\n<p><strong>No cancellation fees</strong></p>\n<p>If no cancellation fees apply, your credit is returned to your account automatically.</p>\n<ul>\n  <li>The credit is restored to your available balance</li>\n  <li>You can use it toward another booking</li>\n  <li>Your total credit count stays the same</li>\n</ul>\n<p>Cancellation policies vary by ride class — check the booking conditions for your specific ride.</p>\n\n<p><strong>Cancellation fees apply</strong></p>\n<p>If your cancellation incurs a fee, your ride credit is used to cover it.</p>\n<ul>\n  <li>The full credit value is applied toward the cancellation fee</li>\n  <li>This applies even if the fee is lower than the credit value</li>\n  <li>Any remaining balance is forfeited — you won't receive change or a partial credit</li>\n</ul>\n\n<p>Still need help? Find our contact options below.</p>"}]},"currentArticleIndex":3,"categoryName":"Loyalty Programs & Partner Benefits","sectionName":"American Express Credit"}}