What happens when I return my SIXT+ car subscription vehicle?

To end your SIXT+ car subscription, notify SIXT at least 7 days before your next billing date, then return the vehicle to your original pickup branch — the subscription closes at the end of your current 30-day period.

How to notify us of your return

1. Open the SIXT App or sign in to your online account
2. Use the vehicle return feature to submit your notice at least 7 days in advance
3. Your subscription ends at the conclusion of the current 30-day period

Where to return the vehicle

Drop off the vehicle at the SIXT branch where you originally picked it up. You can confirm the exact return location by signing in to your online account.

Early returns and billing

Returning the vehicle before the end of your current period does not result in a prorated credit. The monthly payment covers a full 30-day period regardless of when you drop off the car.

Next step

Submit your return notice now in the SIXT App or under "Manage bookings" in your online account.

Still need help? Find our contact options below.

When you return your SIXT+ car subscription vehicle, a SIXT team member will inspect it alongside you and prepare a return report — so the process is clear and fair for everyone.

How the return inspection works

1. Return the vehicle to your SIXT location during business hours — even if a key drop box is available.
2. Allow at least 30 minutes for a joint inspection with a SIXT team member.
3. The vehicle's condition is compared against the original handover report and documented with photos.
4. You and the SIXT team member sign off on the return report together.

If you return the vehicle outside business hours and use the key drop box, the inspection will take place without you present.

Do I need to clean the vehicle first?

A full, thorough clean isn't required. That said, the vehicle should not be excessively dirty — heavy soiling may result in an additional cleaning fee.

What happens if damage is found?

For each instance of damage, you're responsible for costs up to your agreed maximum deductible. Our claims team will contact you by email to ask for your account of the incident, which you can submit by mail, fax, or email. Once the extent of the damage and the circumstances have been assessed, we'll let you know how to proceed. Your credit card will not be charged at the time of return, and no security deposit will be withheld — damage claims are handled separately.

What counts as normal wear and tear?

Normal wear and tear results from everyday use and is not considered a violation. Examples include:

• Minor stone chips without rust
• Normal tire tread or brake wear
• Slight scuffing on seat upholstery or interior trim

What counts as damage?

Damage means defects that go beyond normal wear and tear or that affect the vehicle's function, safety, or value. Examples include:

• Scratches on rims or tire sidewalls, or cracks in tires
• Paint scratches
• Dents or scratches on the body
• Windshield cracks or an excessive number of stone chips
• Burn holes, heavy soiling, or tears in the interior
• Technical defects caused by improper use

Still need help? Find our contact options below.