Yes — pets are welcome in SIXT rental vehicles, provided they are properly secured, kept under control at all times and the vehicle is returned in a clean condition. A cleaning fee may apply in case of heavy soiling.
Securing your pet
Pets must be secured at all times — e.g. in a transport crate, with a harness or using a boot divider — to prevent driver distraction or injury to the animal.
Protecting the interior
Just use a protective blanket or seat cover
Always remove all pet hair and coarse dirt before returning the vehicle
Resulting cleaning fees may apply in case of heavy soiling
Always ensure the vehicle is returned clean to avoid additional charges
Travelling abroad with a pet
Bringing pets across borders is subject to country-specific regulations (e.g. pet passport, microchip, rabies vaccination) — please check the relevant requirements before travelling.
Next step
Book a pet-friendly vehicle on the SIXT website or in the SIXT app.
Still need help? Find our contact options below.
A strict no-smoking policy applies in all SIXT rental vehicles so that our cars stay fresh and clean for every customer. If a vehicle is returned smelling of smoke, a special cleaning fee is charged as the vehicle must be taken out of the fleet for an extended period.
What counts as smoking in the vehicle
The no-smoking policy covers anything that produces smoke or vapour inside the vehicle:
Cigarettes, cigars and pipes
E-cigarettes, vapes and similar vaporisers
Heated and cold tobacco devices (e.g. IQOS, Glo)
Why we have a no-smoking policy
Smoke and vapour residues cling to the interior and are clearly noticeable to subsequent customers. The specialist cleaning required takes considerably longer, during which the vehicle is unavailable for rental.
What is permitted
Smoking outside the vehicle is of course fine — please ensure that ash, cigarette ends and vape residue do not enter the interior.
Did the vehicle smell of smoke at pick-up?
Please report this to the SIXT staff member at the branch before driving off — we will offer you an alternative vehicle.
Still need help? Find our contact options below.
Manufacturer-connected vehicle apps, such as My BMW, My Audi, and MyŠkoda, cannot be linked to SIXT rental vehicles. These connections are intentionally disabled by the vehicle manufacturers before the vehicles enter the SIXT fleet to help protect customer privacy and prevent personal information from remaining associated with a vehicle after a rental ends.
Why connected car apps are not available
SIXT vehicles are rented by multiple customers over their lifecycle. Without this restriction, personal data from one rental could remain associated with the vehicle even after someone else has taken the wheel. The restriction also keeps every vehicle in a ready-to-rent state at all times.
Available connectivity options
You can still access many of your favorite smartphone features while driving. Depending on the vehicle model, you may be able to connect using:
Apple CarPlay
Android Auto
Bluetooth
Tip: If you are renting an electric vehicle, you do not need a manufacturer-specific app to charge. Charging services can be accessed through SIXT Charge within the SIXT App, where available.
Before returning the vehicle
Remove your smartphone from the vehicle's device list and delete any personal data, such as saved navigation destinations.
Next step
Connect your smartphone to the vehicle using Apple CarPlay, Android Auto, or Bluetooth.
Still need help? Find our contact options below.