Discover the world of SIXT
SIXT app
Everything in one app! See all of your upcoming and current reservations along with rental agreements and invoices from past rentals directly in the SIXT app.
SIXT one – our new rewards program
Join for free and earn points with every rental to unlock exclusive benefits, discounts, and premium upgrades. The higher your tier, the more rewards you enjoy – from priority service to extra savings.
Status match
If you have a loyalty status with your previous mobility provider, we will match it with the corresponding SIXT status. Please send an e-mail to sixtone@sixt.com with proof of your existing status and your new SIXT ID.
Return process
You can return your vehicle at any time by simply dropping the key into one of our 24/7 return safes. The exact return time is securely recorded via an RFID tag.
SIXT contacts
Not sure who to get in touch with? Our list of country contacts will help you find the right department for your region.
Frequently asked questions
Please note to only place bookings via your Online booking tool or your travel agency and to consider the HILTI travel policy.
Before doing so, create your own SIXT Business Profile by clicking here and store your Profile ID (which has been sent to you via email after successful registration) in your Online booking tool and forward it to your travel agency. You may find a possibility to do so withing the settings section of your online booking tool such as here.
Enter your flight or train number at booking so SIXT can track your arrival in real time. If possible, contact the pick-up station directly to confirm a new arrival time.
When you create your SIXT Business Profile, you will be asked whether you want to join the SIXT ONE loyalty program. Members collect status points to unlock tiers and earn points that can be redeemed for savings on private bookings. If you already hold a status with another rental provider, request a status match by sending proof of your current status to sixtone@sixt.com.
Fully comprehensive insurance is included for most countries. Further details such as excesses can be found in your booking tool when placing your booking.
For HILTI HQ in Schaan, a key box is available for 24/7 self-service — ideal for early departures or late arrivals.
Click here to find a step by step user guide.
For pick up, present your valid driving license, ID/Passport and your credit card in case you´re not paying by AirPlus or invoice. Inspect the vehicle for existing damages before departure and report anything not listed on the rental agreement to SIXT.
Return with a full tank/fully loaded and park your rental car on the agreed parking places. Check with the rental station for any specific guidelines.
Please provide your flight/train number at booking - SIXT tracks your arrival in real time.
If delayed, contact the customer service to confirm your new arrival time.
Cancellations / modifications can be done via SAP Concur.
Yes, with restrictions depending on vehicle type and destination country.
Always declare planned destinations at booking and inform the station. Ensure adequate insurance for all countries.
Varies by country: classic toll stations (cash/card) or electronic free-flow systems.
Ask at pick-up whether the vehicle has electronic toll technology.
In the event of damage, please contact the SIXT damage hotline immediately and the local police to ensure the incident is officially recorded.
SIXT will then handle the damage process internally: once the damage has been assessed and the damage report has been created, the traveler will be contacted for a statement. All further communication takes place directly between the driver and the SIXT damage department until the case is fully resolved.
Click here to find your country's damage contact information.